Territory Manager

Location: US Remote

Salary Range: $ 123,000.00 to $ 146,000.00

 

About SKF:

SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow!

 

SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.

 

Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.

 

We’re guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.

 

We’re a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.

 

Learn about SKF at www.skf.com.

 

Job Summary

The Aftermarket Territory Manager role is accountable for consistent and sustainable sales growth; engaging SKF Authorized Distributors, Channel Partners and End Users with a focus deepening and expanding the customer relationship.

Reporting to a Regional Sales Director, this highly technical role is responsible for securing SKF’s position with customers on new products and applications, executing a flawless customer experience and will function as the primary technical resource for distributors and end-users in a defined sales territory.

Sales territory geography includes Kansas, Nebraska, Missouri, and Southern Illinois. Subject to future adjustments based on business needs. The ideal candidate is located in or around the greater Kansas City area.

 

Main Responsibilities

• Deliver consistent year-over-year sustainable profit growth within the assigned portfolio of business.
• Short and long-term strategic goals are met through actively managing daily engagement of SKF Authorized Distributors, Channel Partners, and end-users; driving sales growth through product expansion, relationship building and flawless customer experience.
• Build, deepen, and sustain customer relationships
• Enhance, broaden, and deepen key customer relationships that ultimately leads to business growth through proactive, consistent customer connection
• Consultative and collaborative approach with customers, their sales teams and engineers to clearly understand customer requirements, assess equipment needs and determine system requirements to provide sales support while enhancing the customer experience
• Recommend improved materials or machinery, emphasizing the benefits of lower cost or increased production
• Recognized by customers as a trusted advisor, helping them to achieve their KPI‘s
• Provide strong technical support to distributor and end-user accounts
• Recognized and motivated as the preferred technical partner for distributors and end-user customers in a defined sales area
• Fully proficient in providing technical support surrounding basic/intermediate level questions; relying on Application Engineers for higher-level, SME support
• Proactively perform application reviews for new opportunities to discover and recommend the optimum SKF solution
• Troubleshoot existing applications, perform visual analysis as part of an RCFA, and define upgrade options
• Assess competitive share-shift opportunities and define/promote an SKF alternative
• Effective and strong business management practices
• Proactively document sales opportunities in C4C based sales funnel that align with SKF's defined strategies of product expansion, REP offers and existing customer account management
• Actively manage the C4C sales funnel for growth and retention opportunities with potential to grow the business 
• Maintain and establish technical contacts to generate opportunities in the defined sales area
• Develops and executes cross-functional go-to-market (GTM) strategy with internal and external stakeholders
• Strong customer account management practices
• Successfully manage end customers with an opportunity-based sales plan designed to protect existing businesses and expand product sales.
• Employ Sales Excellence process in offer development and insight presentations to move opportunities through the sales funnel
• Plan and modify products to meet customer needs
• Secure growth and retention orders; ensure timely delivery

   

  Job Requirements

• Bachelor’s Degree or equivalent industry experience
• Strong commercial and technical/mechanical aptitude
• General industry knowledge with a strong ability to communicate technical details 
• Ability to answer technical questions utilizing published information catalogs for bearings, seals, and maintenance products related, but not limited to:
• Nomenclature and design features
• Shaft and Housing Fits
• Basic maintenance recommendation
• Perform competitor product interchanges for catalog items
• Ability to succeed within the SKF Sales Excellence process and insight selling knowledge 
• Provide training and hands-on demonstrations of bearings, seals, and maintenance products
• Knowledge of lubrication methods and practices, including performing assessments and providing recommendations
• Knowledge of bearing failures and causes; providing hands-on failure analysis and recommendations
• Ability to troubleshoot applications and articulate advanced problems to Application Engineers as needed
• Ability to inspect bearings and conclude to scrap, reuse, or rework
• Strong situational awareness; adept at managing complex organizations and situations
• Effectively utilize SKF technology/tools – Illuminate, Microsoft Suite, PTPlace, DeliveryData.net, SKFiOS, Android Applications, and Croesus
• Proficient knowledge in sales plan development/execution, funnel management, and external/internal customer follow-up
• Strong knowledge of distributor management – profit and loss statements, margin and markups, competitive rebates, returns, shipping and logistics, terms and conditions, digital transactions (EDI, PTPlace, portals, etc.)
• Exceptional organizational, time management, and sales planning skills
• Purposeful action taker with strong ability to make sound judgments and good business sense
• Entrepreneurial spirit; self-motivated and driven to win
• Eagerness to look for new opportunities and expand the business
• Eagerness to constantly learn new products, applications, and business models
• Willingness and ability to travel 60-75% of the time within the sales territory, including overnight stays

 

Competencies

• Ability to communicate effectively (verbal, written, presentation)
• Demonstrate self-management, time management, and process management skills
• Demonstrate strong technical aptitude, problem-solving, and analytical skills
• Demonstrate knowledge and understanding of bearings, seals and corresponding applications
• Demonstrate a strong understanding of rotating equipment and related applications 
• Ability to influence others (negotiating skills, persuasiveness, and tenacity to follow up)
• Demonstrate project management skills; adept to working with all levels of an organization
• Ability to develop positive and lasting relationships with internal and external customers
• Demonstrate understanding and ability to communicate technical information
• Demonstrate sales skills (effective questioning, active listening, consultation)
• Ability to prioritize technical support resources based on retention and/or customer growth value
• Proficient knowledge of full SKF enterprise product offering;
• Ability to identify opportunity; develop and execute winning strategy
• Demonstrate ability to use tools/resources to improve efficiency, handle customer needs, reduce costs
• Ability to present technical training and hold discussions in front of groups of people

 

What You’ll Love About SKF:

Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays.

 

Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role.

 

Diversity in the Workplace. At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation.

 

Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment.  Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more!

 

Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management.

 

Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution:  100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution.

 

Reports to: Regional Sales Director

Location: US Remote

Job ID: 22740

SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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