Application Engineering
??????? Location: Scarborough, ON
Salary Range: $60,000.00 to $83,000.00
About SKF:?
SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow!
SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.
Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.
We’re guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.
We’re a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.
Learn about SKF at www.skf.com .
Role
The Application Engineering team at SKF Canada is seeking an Application Engineering Technician to work from the head office in Scarborough, ON. The main responsibility of the Application Engineering Technician will be to manage the technical support desk, communicating directly through email or phone, in response to technical inquiries regarding our product. These inquiries will come from any and all existing and potential customers, as well as from colleagues internally. The inquiries can cover any of SKF’s product, including bearings, seals, lubrication, mounted products, and maintenance products.
Some typical questions might include:
- Identification of parts
- Product specifications, drawings, and comparison to competitor product
- Basic advice on application of product
The Application Engineering Technician will also oversee the work of others helping on the technical support desk, ensuring that inquiries are prioritized and being responded to in a timely manner, and checking for accuracy of work where needed.
The Application Engineering Technician is expected to work within their limits and to escalate inquiries to application engineers or other departments as needed.
Depending on their aptitude, the Application Engineering Technician may also have the opportunity to assist with other more technical projects within the Application Engineering department.
Extensive training will be provided and prior knowledge of SKF’s product line is not necessary. The successful candidate will be supported by our engineers across the country for guidance and mentorship.
Qualifications
- Mechanically inclined, with the ability to understand and interpret technical drawings and specifications
- Strong communication skills, both written and verbal
- Strong customer service skills
- Strong time management skills
- Education or work experience in mechanical or similar field preferred
- Bilingual French & English preferred, but not required
What You’ll Love About SKF:
Rest and Relaxation . Enjoy a robust vacation, statutory holidays as well as sick day policies!
Work/Life Balance . A possibility for flexibility and an opportunity for occasional remote work.
Health and Wellness Benefits . SKF cares about the wellbeing of our employees. We have a comprehensive Benefits Package.
Invest in your Future . SKF offers a Defined contribution plan opportunity to have up to 6% contribution matched (on base salary).
Much more ! Growth opportunities, tuition reimbursement, employee assistance program, life insurance, and with so many benefits to working for SKF, we could not name them all!
Reports to: Application Engineering Manager
Location: Scarborough, ON
Job ID: 22458
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